Microsoft Dynamics CRM 4.0 is a powerful, familiar sales, service and marketing solution, that can be rapidly deployed and enhanced to fit your business. MS CRM
works within Outlook & Internet Explorer and can be deployed ‘on premise’ or ‘on-demand’
A CRM solution and methodology is about putting your customers at the centre of your business and making sure your team have the right information to make the right decisions to influence business growth and profitability.
We understand technology, in fact with our dedicated team of Microsoft Certified Consultants we are passionate about making it work for your business. As part of our commitment to delivering best practice and scalable solutions we make use of a number of key technologies from the Microsoft Office product suite, including:
CRM (Customer Relationship Management), what is it really all about
CRM has been a buzz word in the last decade but what is it and why is it relevant to your business?
Simply put, Customer Relationship Management is the way your business interacts with and manages your customers. Microsoft Dynamics CRM puts your customers at the heart of your organisation making sure your team are facing your customers with business intelligence and with a complete 360 degree view of interactions which have taken place. Microsoft Dynamics CRM provides a platform to centralise, synchronise and distribute your customer and business information. It is your team who will manage your customer relationships with Microsoft Dynamics CRM empowering your people by delivering the right information in the right place at the right time.
Microsoft On-Premise or Microsoft CRM hostedLive?
We are a completely unbiased solution provider as we specialise in both platforms. Here are the key differentiators. Microsoft Dynamics CRM On Premise is the traditional method of purchasing where software is purchased outright. There are ongoing costs associated here including maintenance, support, hardware and upgrade costs. Microsoft Dynamics CRM hostedLive is where we host your solution for you in a shared environment which keeps costs to a minimum. We take care of maintenance, support, hardware and upgrades all wrapped up in a per user per month cost leaving you free to concentrate on what you do best.
Please
click here to visit our Microsoft CRM hostedLive page.
At 2B.net we say that Customer Relationship Management is a methodology not a technology. However the Microsoft Dynamics CRM technology is a crucial tool in being able to capture and distribute the information needed to support your team, spot market trends and ensure that you maintain competitive edge. Optimising your Microsoft CRM solution to mirror and support your business processes will reward you with the greatest return on your investment.
To us, customers are the most important aspect of our business. It is essential that customers are managed and made contact with in the right way. This can vary from business to business and customer to customer. It is our passion to work with you to form an evolving customer strategy which will assist your team in improving on existing success. We are passionate about what we do and we want to ensure we deliver the very best service possible; which is why we use Microsoft Dynamics CRM!
Please download our data sheets for more information on how Microsoft Dynamics CRM can add value to your business, request a demo or contact us for an informal discussion on why Microsoft Dynamics CRM is the fasting growing CRM product on the market
You can download our data sheets for more information on how Microsoft Dynamics CRM can add value to your business, or request a demo or contact us for an informal discussion on why Microsoft Dynamics CRM is the fasting growing CRM product on the market
We understand that the technology and product offering is not the total solution but just part of what we offer, and by working with our consulting services team we believe that your business will benefit from your investment and our expertise in solution delivery.